n1jl Privacy Policy

1. Overview

n1jl ("n1jl," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the n1jl online gaming platform (the "Platform"). This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).

This Privacy Policy applies to all personal information collected through the n1jl website, mobile applications, customer support channels, and any other services operated by n1jl. By registering an account or otherwise using the Platform, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Platform immediately.

This Policy should be read alongside the n1jl Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.

2. Data We Collect

n1jl collects personal information that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

Category	Examples
Identity Data	Full name, date of birth, nationality, government-issued ID number (e.g., Philippine National ID, passport, driver's licence)
Contact Data	Email address, mobile number, residential address (city, province, postal code)
Financial Data	GCash account reference, PayMaya account reference, bank account details (BPI, BDO, Metrobank, UnionBank), transaction history
Account Data	Username, encrypted password, account preferences, responsible gaming settings
Technical Data	IP address, device type, browser type and version, operating system, session duration, login timestamps
Usage Data	Games played, bet amounts, win/loss history, bonus usage, pages visited on the Platform
Communications Data	Records of live chat conversations, support ticket content, email correspondence with n1jl

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law (for example, information related to responsible gaming self-exclusion requests).

3. How We Collect Data

n1jl collects your personal data through the following means:

• Direct interactions: When you register an n1jl account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
• Automated technologies: When you access the Platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: We may receive data from identity verification providers, payment processors (such as GCash and PayMaya), fraud prevention services, and analytics partners, where permitted by applicable law.
• Regulatory sources: In certain circumstances, we may receive information from PAGCOR or other regulatory authorities as required by our licensing obligations.

4. Use of Your Data

n1jl uses your personal data for the following purposes:

• To create, verify, and manage your n1jl account.
• To process deposits, withdrawals, and other financial transactions in Philippine Peso (PHP).
• To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations under Philippine law.
• To provide customer support and respond to your enquiries via live chat or email.
• To personalise your gaming experience and deliver relevant promotions and bonuses.
• To detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited activities.
• To enforce our Terms & Conditions and Responsible Gaming Policy, including processing self-exclusion requests.
• To send you service-related communications, including account notifications, security alerts, and policy updates.
• To conduct internal analytics and improve the performance, security, and features of the Platform.
• To comply with applicable laws, regulations, and requests from competent authorities.

n1jl will not use your personal data for purposes incompatible with those listed above without first obtaining your consent or establishing another lawful basis for processing.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, n1jl processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including account management and payment processing.
• Legal obligation: Processing required to comply with Philippine law, including AML, KYC, and PAGCOR regulatory requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and internal analytics, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6. Sharing Your Data

n1jl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other payment service providers, to facilitate transactions.
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements.
• Regulatory authorities: PAGCOR, the National Privacy Commission, law enforcement agencies, and other competent authorities, where required by law or court order.
• Technology and hosting providers: Cloud infrastructure, cybersecurity, and analytics vendors who process data on our behalf under strict data processing agreements.
• Professional advisers: Lawyers, auditors, and accountants, where necessary for legal or compliance purposes.

All third parties with whom n1jl shares personal data are required to maintain appropriate technical and organisational security measures and to process your data only in accordance with n1jl's instructions and applicable law.

7. Data Retention

n1jl retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations.
• KYC documentation is retained for the period required by PAGCOR and applicable Philippine law.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Technical and usage data collected via cookies and logs is retained for up to thirteen (13) months.

When your personal data is no longer required, n1jl will securely delete or anonymise it in accordance with our internal data retention procedures.

8. Data Security

n1jl implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the n1jl Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication options for n1jl account access.
• Incident response procedures to detect, contain, and notify affected users of any data breach in accordance with NPC requirements.

While n1jl takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your n1jl login credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.

9. Cookies & Tracking Technologies

n1jl uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function, including session management and security. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and responsible gaming limits.
• Analytics cookies: Help us understand how players use the Platform so we can improve performance and user experience.
• Marketing cookies: Used to deliver relevant promotions. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the n1jl Platform.

10. Your Rights Under the Data Privacy Act

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by n1jl:

• Right to be informed: You have the right to know how your personal data is being collected and processed.
• Right of access: You may request a copy of the personal data n1jl holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.
• Right to data portability: You may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact n1jl's Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days, as required by applicable law.

11. Minors

The n1jl Platform is strictly intended for persons who are 21 years of age or older, in accordance with Philippine gaming regulations. n1jl does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the n1jl Platform, please notify us immediately at [email protected].

12. International Data Transfers

n1jl primarily processes your personal data within the Philippines. Where it is necessary to transfer your data to service providers or partners located outside the Philippines, n1jl will ensure that such transfers are conducted in accordance with the Data Privacy Act of 2012 and that appropriate safeguards are in place, including contractual clauses that provide an equivalent level of data protection.

13. Changes to This Privacy Policy

n1jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated Policy on the Platform and, where appropriate, by sending an email notification to your registered address. The "Last Updated" date at the top of this page will always reflect the most recent revision. Your continued use of the n1jl Platform following any update constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact n1jl's Data Protection Officer:

Email: [email protected]
Live Chat: Available 24/7 on the n1jl Platform
Operating Hours: Philippine Standard Time (PST, UTC+8)

You also have the right to file a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.